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Frequently Asked Questions


Frequently Asked Questions (FAQ)

 Common Questions
  1. When will The Championships take place?
    2008 Championships: 23rd June - 6th July 2008
    2009 Championships: 22nd June - 5th July 2009

  2. How can I buy tickets for The Championships?
    Demand for Wimbledon tickets always exceeds supply; therefore the Club operates a public ballot for advance sales of a number of Centre, No. 1 and No. 2 Court tickets.
    Ticket Information

  3. Is it true there is no roof cover on Centre Court this year?
    Yes, this year there is no roof as part of Centre Court’s re-development. So if you have tickets for Centre Court this year then don’t forget to bring an umbrella as well as sunglasses, hat and sunscreen.
  4. What broadcaster will be showing Wimbledon in my country?
    TV Schedules
  5. I have a question about Wimbledon LIVE. Who do I contact?
    Wimbledon LIVE
  6. How do I contact the All England Lawn Tennis Club?
    Contact Information
 Information Sheets

The Club produces a number of information sheets on commonly requested topics. These are available below.

 Questions about The Championships

  1. When will the Schedule of Play be published?
    The Schedule of Play will be published on the Wimbledon website the day before play is due to take place. A partial Schedule of Play (for the Show Courts) is usually released around 7.00-8.00pm, with the full Order of Play released after all matches on all courts have been completed (usually between 9.30pm-10.30pm).
    Schedule of Play

  2. How do I apply for press/photographic accreditation?
    Accreditation for the 2008 Championships is now closed. The AELTC will accept applications for press/photographer accreditation for the 2008 Championships from January 2008.
    Information for the Media

  3. How can I get a player’s autograph?
    An autograph booth, for player interview and signing sessions during the first week of The Championships, will be located at the front of the Aorangi Pavilion.

  4. How can I send fan mail/flowers to players?
    Fan mail should be marked for the attention of the player and addressed to:
    The All England Club
    Church Road
    London SW19 5AE

    The Club regrets that it cannot guarantee delivery of mail to players; it is only accepted at the player’s discretion (as it is a low priority during a major tournament). Flowers need to be delivered to the Transport Service on Somerset Road

  5. When will The Championships take place ?
    2007 Championships: 25th June - 8th July 2006
    2008 Championships: 23rd June - 6th July 2007

  6. How can I apply for temporary employment positions for The Championships?
    There will be a number of positions available for people working at The Championships in areas such as: data collectors, drivers, cleaners, catering and security. There are also jobs available in a variety of positions for the Qualifying event at Roehampton. Please note that applications are not being currently accepted. Please visit the Wimbledon website at www.wimbledon.org in the Autumn for details of how to apply for temporary employment during next year's Championships.

  7. How can I apply to be a Ball Boy/Ball Girl?
    Ball Boys and Ball Girls are supplied from local schools. They are not individually recruited.

 
Ticket Questions

  1. How can I buy tickets for The Championships?
    Ticket Information

  2. I have a ticket enquiry. Who should I contact?
    Please phone the Ticket Office on 020 8971 2473. If you live overseas, please phone the Ticket Office on +44 20 8971 2473

  3. How early should I start queueing for tickets?
    Substantial queues form for the on day allocation of tickets. For a Ground pass it is usually necessary to join the queue several hours before the Grounds open. For a show court ticket, many people choose to queue overnight to maximise their chances of being able to purchase a ticket for Centre, No. 1 or No. 2 Courts. However, the Club is under considerable pressure from neighbours and the police to discourage excessive queueing, especially overnight, and the queue is requested to minimise disruption by not causing health & safety risks by, for example, blocking the pavements (so that passers-by have to walk in the road) or by burning barbecues.

    Please note that there are no Left Luggage facilities within the Grounds; facilities will be provided outside the Grounds in several locations on the Golf Course and Car Park 1.

  4. Can I queue for myself and another person?
    Tickets are sold on a strictly one per person queueing basis. The Honorary Stewards operate a 'Code of Conduct' for queues and will arbitrate in any dispute. Your position in the queue cannot be reserved by the placing of equipment - you must be present in person. If you genuinely need to leave the queue for a short period, advise those in front and behind you to avoid problems on your return. Club officials cannot save places in the queue.

  5. What matches/courts can I see with a Ground ticket?
    Ground tickets entitle use of the No. 2 Court standing enclosure and unreserved seating, and viewing around Courts 3-19. They also allow access to other popular areas of the Grounds, such as Aorangi Picnic Terrace ('Henman Hill'). Ground tickets do not allow access to Centre Court, No. 1 Court or the reserved seating on No. 2 Court. Please note that a ticket is for the whole day's visit to Wimbledon, not for individual matches.

  6. Can I see matches on the outside courts (Courts 3-19) if I have a Centre Court/No. 1 Court/No. 2 Court ticket?
    Yes. Ticket holders for the Show Courts can also access all areas of the Ground accessible to Ground ticket holders. Please note, a Centre Court ticket is not valid for No. 1 Court or the No. 2 Court reserved seating area. Likewise No. 1 Court ticket holders cannot access Centre Court or the reserved seating area of No. 2 Court, and No. 2 Court ticket holders cannot access Centre or No. 1 Courts.

  7. What matches will be played on No. 1 Court on the second Friday, Saturday and Sunday of The Championships?
    The order of play for these days will be determined the night before by the Order of Play Committee. However, these are likely to include the latter stages of the Gentlemen's, Ladies' and Mixed Doubles, and/or matches from the latter stages of the Invitational Doubles events.

  8. Can I get a refund on my ticket if play has been cancelled due to rain?
    Wet Weather Policy

  9. Can I re-sell my ticket?
    Tickets with the word 'Debenture' printed on them in place of the price can be legally transferred or sold on. All other tickets are strictly non-transferable and must not be sold or advertised for sale whether on the Internet, in newspapers or elsewhere. If you are unable to use the ticket(s) issued to you, please contact (prior to the day of play) the organisation from whom you purchased the tickets. In many circumstances, the AELTC, and those bodies to whom it issues tickets, are able to operate a flexible returns/refund policy.

  10. I have seen a ticket sold on the internet - is this illegal?
    Unfortunately, many of the tickets being advertised for sale on the internet are being done so illegally (see above for details of tickets which can be transferred or sold on). We employ a solicitor to act on our behalf in contacting those people who are selling in this way.

    Enforcing our non-transferability policy is something we take very seriously and to which we assign considerable resources, year in, year out. It is as frustrating for us to see tickets abused in this way as it is for you. Please be assured of our continuing efforts in combating this problem.

    Debenture tickets are legally transferrable. The tickets are easily recognisable as they have the word "Debenture" printed on them instead of the price.

    If you are offered tickets, please obtain the details (Date, Court, Stand, Row and Seat number) and contact the Ticket Office by phone: 020 8971 2473 or fax: 020 8971 2528 and quote the details to us. We will be able to tell you whether they are Debenture tickets or not.

    To reiterate: do not buy non-debenture tickets from unauthorised agents as they will not gain you access to the Ground.

 Questions for Visitors During The Championships

  1. What are the car parking facilities during The Championships?
    Car Parking information

  2. How do I get to the Grounds?
    Travel Information

  3. Can I leave luggage at the Grounds during The Championships?
    Bringing of luggage is discouraged - all items will be searched. There are NO left luggage facilities inside the grounds. Luggage may be left in facilities in Car Park 1 or on the Golf Course for a small fee per item. They close half an hour after the end of play. Camping equipment must be left outside the grounds in the left luggage.
    Left Luggage

  4. Can I leave the Grounds and come back in again?
    Yes. To exit and re-enter the grounds a ticket and hand stamp or a ticket and wristband are required. Hand stamping is available at most gates.

  5. Do I have to pay to watch the large screen TV in Aorangi Park?
    The large television screen is viewable from the Aorangi Terrace showing current matches, scores and general information. There is no additional charge for ticket holders to watch the large screen. However, visitors must purchase a ticket in order to gain entry to the Grounds to watch the large screen TV.

  6. Are any special provisions made for people with disabilities?
    Easy Access Guide

  7. Can I bring my child to Wimbledon?
    Babes in arms are not allowed into any of the show courts (ie Centre, No. 1 Courts 2, 3, 13 and 18). Older children less than 5 years are allowed into the show courts with their parents at the discretion of the Hon. Steward. Small children (aged 5 and over) are charged the full adult rate, both for ground entry and to the show courts. Children under 12 years old must be accompanied by an adult. There are baby changing facilities at 4 locations in the ladies toilets: by the Water Tower; in the SE Hall of Centre Court and Levels 28 and 32 by No. 1 Court.

  8. Can I bring my camera to Wimbledon?
    Photographs (still or motion) taken inside the grounds may only be used for private, not commercial, purposes. There is no flash photography while play is in progress - cameras with automatic flashes should not be used unless the flash can be switched off. Video recording is permitted so long as it does not interfere with competitors or anyone else. It may only be used for private, not commercial, purposes.

  9. Is there a Lost Property Office?
    Yes, it is located underneath the West Stand of No.2 Court near Gate 13. Telephone extension 2251 or 020 8971 2251.

  10. Is there a dress code?
    There is no dress code as such for visitors except for the following areas:

    Members’ Enclosure - jacket and tie are appropriate for members and their guests. Ladies – smart trouser suits are acceptable. No jeans or shorts are acceptable.

    Debenture Lounges - Smart/Casual is appropriate. However, gentlemen do not need to wear jacket and tie. Smart shorts are acceptable for ladies/gentlemen.

  11. Can I visit the Museum during The Championships?
    During The Championships, the Museum is open only to ticket holders. Please note that admission to the Museum is additional to the price of entry to the Grounds. The Museum is closed on 'Middle Sunday' and on the day after the end of The Championships.

 General Questions

  1. Can I visit the Club outside of The Championships?
    Yes. Visitors may book tours around the Grounds through the Wimbledon Lawn Tennis Museum.
    Museum Guided Tours

  2. Can I play on the Club's courts?
    The courts are not open to the general public. Apart from the Centre and No. 1 Courts, the courts are used year round by the Club members and LTA sponsored players. The grass courts are in play from May to September, except Centre Court and No. 1 Court which are used only for The Championships. The courts are occasionally used by a number of clubs and organisations, for the staging of various events and tournaments.

  3. How can I become a member of the All England Club?
    In order to become a Candidate for Membership of The All England Lawn Tennis & Croquet Club, an applicant would need to know four existing Full Members of the Club who would be willing to support the application and write letters to that effect. The Proposer and Seconder must be able to certify that they have known the applicant personally for at least 3 years. The four Members would then need to sign the proposal form and, as soon as all these formalities have been completed, the name would then be added to the Candidates' List. It is then a matter of being very patient. This procedure applies for both Full and Temporary Membership categories. Honorary Members are elected from time to time by the Committee.

  4. What is the quotation in Centre Court?
    The quotation above the players’ entrance to Centre Court - “If you can meet with triumph and disaster and treat those two impostors just the same”- is an extract from “If” by Rudyard Kipling.

  5. How do the electronic referees work?
    The electronic referees at Wimbledon (called 'Cyclops') monitor the service line, deciding if serves are in or out. The system resembles a burglar alarm, with beams of infrared light directed just beyond the line. When the ball interrupts the beam - as it must if the serve is long by a small margin - an alarm goes off. This produces an audible 'beep'. The electronic eye derives its name from the mythological Greek race of one-eyed giants and was invented by Bill Carlton of Malta. It was first introduced to Wimbledon in 1980 and is now used in many other major tennis tournaments around the world.

  6. What is Hawk-Eye?
    Hawk-Eye is the multi-camera system which electronically tracks the flight of a moving ball and and becomes part of the umpiring process on Centre Court and No.1 Court at Wimbledon. While the system has already been used at the US and Australian Opens, 2007 will be the first time that players can use Hawk-Eye to question umpire’s calls through a ‘Player Challenge System’.
    News Article - Hawk Eye Gives Wimbledon a New Look

  7. How can I purchase Wimbledon merchandise?
    Wimbledon Online Shop

  8. How can I order Wimbledon programmes?
    Wimbledon Programmes


Wimbledon Online Shop


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